Shipping


Shipping costs are calculated based on the contents of your order, and the location to which your order is shipped. Shipping charges can only be provided once you begin the checkout process. Shipping is charged as follows:

Free shipping in Australia is available to orders exceeding AUD$120 at point of checkout. 
Standard shipping charges are:
Within Australia (Standard - 2-3 business days): $10 via AusPost
Within Australia (Express - Overnight): $15 via AusPost
Outside Australia (US & UK, 3-10 business days): AUD$28 via AusPost Pack & Track International

When placing your order please ensure that the billing and shipping address details are correct. We are not responsible for incorrect shipping as a result of incorrect information provided, nor are we responsible for additional shipping charges as a result of incorrect information provided. When your order is shipped, we will send you a confirmatory email.

Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery. International shipments will not ship until all items ordered become available. A pre-order item will be noted with its available promise date on the product page.

Delivery times are estimates and start from the date of dispatch. Please note that in some areas of regional Australia, there is a limited range of delivery services available. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions. Shipments are subject to customs clearance procedures, which can cause delays beyond original delivery estimates.

All prices quoted are in Australian Dollars (“AUD”). If your payment requires a currency conversion, the exchange rate will be determined at the time the Merchant processes your payment and completes the transaction. We are not responsible for any charges made by your financial institution as a result of the currency exchange and/or payment transaction.

Important Notes:

As our garments are made to order, orders are usually packed and ready to ship within 5 to 7 business days
Business days are Mondays through Fridays, excluding holidays
Delivery services are provided by Australia Post, and its global affiliate/network partners

If you have any questions regarding shipping, please email: hello@loznpoz.com